A User Researcher's take on Scaled Agile

Last month, I attended a training on Scaled Agile, and it got me thinking—what does this mean for User Research? Here are my key takeaways.

First, what is Scaled Agile?

Think of Scaled Agile as Agile on steroids. It’s a framework designed to help large enterprises stay nimble, ensuring that even with size, governance, and coordination, delivery remains fast and user-focused—just like in smaller startups.

Agile itself is all about adapting to change. As defined by the Agile Alliance, it’s a set of frameworks and practices that prioritises people, collaboration, and delivering value over rigid processes and heavy documentation. If you’d like me to break down Agile from a UXR perspective in a future newsletter, let me know!

Now, onto my top 3 reflections as a User Researcher working within Scaled Agile: